> Fractional & Interim CTO · EMEA

Agents are writing your code.
Who's redesigning your engineering?

I help EMEA scale-ups reorganise engineering for the agent era — the org design, the platform decisions, and the governance your board needs before your competitors ship it.

30+ years across telecom, financial services, ISVs, and security. Currently inside the AI-agent toolchain at Microsoft. Named frameworks: ISEE, Agentile. Available for fractional CTO engagements, advisory boards, and board observer roles.

Suzanne Daniels — founder, Great Success

> The mission

Your success is my success. That's not a slogan. It's a billing model.

I bill for outcomes you can put in a board deck. If we don't agree on what those look like before I start, I'm not the right fit. Forty percent of new code is AI-generated — I make sure your org, your platform, and your governance are ready for what that means.

> What I do

One offering.
Three proof areas.

Fractional or interim CTO engagements for EMEA scale-ups, typically 3 to 12 months, embedded with your leadership team.

I sit at the intersection of engineering depth and executive clarity. That means I can hold a board conversation about runway risk and a code review about platform architecture in the same afternoon — and translate between them.

Not consulting deliverables. Decisions made, systems shipped, teams unblocked.

01

Org design for the agent era

Restructure engineering for a world where agents write code, review PRs, and run deployments. Team topology, role evolution, and governance that scales without theatre.

02

Platform & DevProd strategy

Internal developer platforms, golden-path roadmaps, DevEx investment cases. Built and assessed against backstage.io, getport.io, GitHub, Azure DevOps.

03

AI adoption that ships

Where to put GitHub Copilot, agents, and LLMs in your SDLC — and where not to. Governance, guardrails, and a measurable rollout plan your CFO will sign off on.

> Proof

Where I've been useful.

Selected affiliations

MicrosoftDHL eCommerceSpotifyGitHub

Chief Developer Advisor

Microsoft

Current. Driving developer productivity strategy across GitHub + Azure + M365.

Head of Developer Experience

DHL eCommerce

Led the DevEx team. Platform strategy, developer productivity, and tooling for DHL’s e-commerce division in the Netherlands.

Founding DevRel

Backstage at Spotify

Platform engineering rollouts at enterprise scale across financial services and telecom.

Ghost Decisions

Leading engineering when the engineers aren't all human.

Suzanne Daniels

> The book

Ghost Decisions.
Available now.

Thirty years of platforms, organisations, and shipping software compressed into the playbook I wish I'd had.

For the engineering leader who is being asked to scale through AI adoption, platform thinking, and team design — at the same time — without breaking what already works.

> About

The short version.

I'm Suzanne Daniels. I've spent three decades in production environments — government, telecom, financial services, ISVs, security, networking, MSPs. I've seen the same problems cycle through new branding, and I can usually tell you which parts are genuinely new and which parts are just repackaged.

Today I run Great Success — interim and fractional CTO work across EMEA — alongside my day role as Chief Developer Advisor at Microsoft. I created the Agentile operating model because Agile assumed all work is done by humans, and that assumption broke.

The longer version →

> Let's talk

Ready to lead your next transformation?

Tell me what's in front of you. The first call is free, runs 30 minutes, and ends with either a clear next step or a clear referral to someone better suited.