> Fractional & Interim CTO · EMEA
Agents are writing your code.
Who's redesigning your engineering?
I help EMEA scale-ups reorganise engineering for the agent era — the org design, the platform decisions, and the governance your board needs before your competitors ship it.
30+ years across telecom, financial services, ISVs, and security. Currently inside the AI-agent toolchain at Microsoft. Named frameworks: ISEE, Agentile. Available for fractional CTO engagements, advisory boards, and board observer roles.

Suzanne Daniels
> The mission
Your success is my success. That's not a slogan. It's a billing model.
I bill for outcomes you can put in a board deck. If we don't agree on what those look like before I start, I'm not the right fit. Forty percent of new code is AI-generated — I make sure your org, your platform, and your governance are ready for what that means.
> What I do
One offering.
Three proof areas.
Fractional or interim CTO engagements for EMEA scale-ups, typically 3 to 12 months, embedded with your leadership team.
I sit at the intersection of engineering depth and executive clarity. That means I can hold a board conversation about runway risk and a code review about platform architecture in the same afternoon — and translate between them.
Not consulting deliverables. Decisions made, systems shipped, teams unblocked.
01
Org design for the agent era
Restructure engineering for a world where agents write code, review PRs, and run deployments. Team topology, role evolution, and governance that scales without theatre.
02
Platform & DevProd strategy
Internal developer platforms, golden-path roadmaps, DevEx investment cases. Built and assessed against backstage.io, getport.io, GitHub, Azure DevOps.
03
AI adoption that ships
Where to put GitHub Copilot, agents, and LLMs in your SDLC — and where not to. Governance, guardrails, and a measurable rollout plan your CFO will sign off on.
> Proof
Where I've been useful.
Selected affiliations
Chief Developer Advisor
Microsoft
Current. Driving developer productivity strategy across GitHub + Azure + M365.
Head of Developer Experience
DHL eCommerce
Led the DevEx team. Platform strategy, developer productivity, and tooling for DHL’s e-commerce division in the Netherlands.
Founding DevRel
Backstage at Spotify
Platform engineering rollouts at enterprise scale across financial services and telecom.

> The book
Ghost Decisions.
Available now.
Thirty years of platforms, organisations, and shipping software compressed into the playbook I wish I'd had.
For the engineering leader who is being asked to scale through AI adoption, platform thinking, and team design — at the same time — without breaking what already works.
> About
The short version.
I'm Suzanne Daniels. I've spent three decades in production environments — government, telecom, financial services, ISVs, security, networking, MSPs. I've seen the same problems cycle through new branding, and I can usually tell you which parts are genuinely new and which parts are just repackaged.
Today I run Great Success — interim and fractional CTO work across EMEA — alongside my day role as Chief Developer Advisor at Microsoft. I created the Agentile (opens in new tab) operating model because Agile assumed all work is done by humans, and that assumption broke.
The longer version →> Let's talk
Ready to lead your next transformation?
Tell me what's in front of you. The first call is free, runs 30 minutes, and ends with either a clear next step or a clear referral to someone better suited.