> Fractional & Interim CTO · EMEA
Agents are writing your code.
Who's redesigning your engineering?
I help EMEA scale-ups reorganise engineering for the agent era — the org design, the platform decisions, and the governance your board needs before your competitors ship it.
30+ years across telecom, financial services, ISVs, and security. Currently inside the AI-agent toolchain at Microsoft. Named frameworks: ISEE, Agentile. Available for fractional CTO engagements, advisory boards, and board observer roles.

Suzanne Daniels
> The mission
Your success is my success. That's not a slogan. It's a billing model.
I bill for outcomes you can put in a board deck. If we don't agree on what those look like before I start, I'm not the right fit. Forty percent of new code is AI-generated — I make sure your org, your platform, and your governance are ready for what that means.
> What I do
One offering.
Three proof areas.
Fractional or interim CTO engagements for EMEA scale-ups, typically 3 to 12 months, embedded with your leadership team.
I sit at the intersection of engineering depth and executive clarity. That means I can hold a board conversation about runway risk and a code review about platform architecture in the same afternoon — and translate between them.
Not consulting deliverables. Decisions made, systems shipped, teams unblocked.
01
Org design for the agent era
Restructure engineering for a world where agents write code, review PRs, and run deployments. Team topology, role evolution, and governance that scales without theatre.
02
Platform & DevProd strategy
Internal developer platforms, golden-path roadmaps, DevEx investment cases. Built and assessed against backstage.io, getport.io, GitHub, Azure DevOps.
03
AI adoption that ships
Where to put GitHub Copilot, agents, and LLMs in your SDLC — and where not to. Governance, guardrails, and a measurable rollout plan your CFO will sign off on.
> Proof
Where I've been useful.
Selected affiliations
Chief Developer Advisor
Microsoft
Current. Driving developer productivity strategy across GitHub + Azure + M365.
Head of Developer Experience
DHL eCommerce
Led the DevEx team. Platform strategy, developer productivity, and tooling for DHL’s e-commerce division in the Netherlands.
Founding DevRel
Backstage at Spotify
Platform engineering rollouts at enterprise scale across financial services and telecom.
Ghost Decisions
Leading engineering when the engineers aren't all human.
Suzanne Daniels
> The book
Ghost Decisions.
Available now.
Thirty years of platforms, organisations, and shipping software compressed into the playbook I wish I'd had.
For the engineering leader who is being asked to scale through AI adoption, platform thinking, and team design — at the same time — without breaking what already works.
> About
The short version.
I'm Suzanne Daniels. I've spent three decades in production environments — government, telecom, financial services, ISVs, security, networking, MSPs. I've seen the same problems cycle through new branding, and I can usually tell you which parts are genuinely new and which parts are just repackaged.
Today I run Great Success — interim and fractional CTO work across EMEA — alongside my day role as Chief Developer Advisor at Microsoft. I created the Agentile operating model because Agile assumed all work is done by humans, and that assumption broke.
The longer version →> Let's talk
Ready to lead your next transformation?
Tell me what's in front of you. The first call is free, runs 30 minutes, and ends with either a clear next step or a clear referral to someone better suited.